Privacy Policy
Effective Date: September 24, 2025
GJ TRANSPORTATION LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website, delivery operations, and SMS text messaging services.
1. Information We Collect
- Contact Information: such as your name, phone number, email address, and delivery address.
- Delivery Information: order details, scheduling information, and related communications.
- SMS Data: inbound and outbound messages between customers and our dispatch or support team.
- Technical Information: IP addresses, browser type, and usage data when accessing our website.
2. How We Use Your Information
- To schedule and confirm deliveries.
- To communicate delivery updates, delays, or changes.
- To manage and resolve claims (including requesting photos of damages).
- To provide customer service and support to drivers and customers.
- To comply with legal and regulatory obligations.
3. SMS Messaging
By providing your phone number, you consent to receive transactional text messages related to your delivery or service. Message frequency may vary. Message and data rates may apply. You may opt-out at any time by replying STOP to any message. Reply HELP for assistance or email us at info@gjtransportation.net.
4. Information Sharing
We do not sell, rent, or share consumer personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes. Your information will only be shared as necessary to perform delivery services, comply with legal requirements, or protect the rights and safety of our business, customers, or drivers.
5. Data Security
We implement reasonable safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we take these steps, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at info@gjtransportation.net.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
GJ TRANSPORTATION LLC
Email: info@gjtransportation.net
Phone: (614) 530-3244