Daily Call Logs
Manage La-Z-Boy customer survey follow-up calls.
📊 Target: 40% Customer Response Rate
Our goal is to achieve at least 40% of customers completing their La-Z-Boy Delivery Survey with scores of 4 or 5 — Satisfied or Very Satisfied.
40%
Target
Target: 40%
Current: Pending Setup
📋 Customer Survey Reference
Use these questions when calling customers to ensure consistent and professional survey follow-up:
- How satisfied were you with your delivery experience?
- Was your delivery completed on time?
- Were our drivers professional and courteous?
- Did your items arrive in good condition?
- Would you recommend GJ Transportation / La-Z-Boy deliveries to others?
Results for Selected Date
| Truck | Ticket | Customer | Address | Phone | Notes |
|---|---|---|---|---|---|
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